Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name, email address, and contact information
Company name and job title
Project requirements and business needs
Communication preferences
Payment and billing information

Technical Information

We automatically collect certain technical information when you visit our website:

IP address and device information
Browser type and version
Operating system
Pages visited and time spent on our site
Referring website information

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide technology consulting, cloud services, and video production services
Communication: To respond to inquiries, send project updates, and provide customer support
Business Operations: To process payments, manage contracts, and maintain client relationships
Improvement: To enhance our services, website functionality, and user experience
Marketing: To send relevant information about our services (with your consent)
Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party providers to deliver our services:

Cloud service providers (AWS, Google Cloud, Tencent Cloud)
Payment processing companies
Email and communication platforms
Analytics and website hosting services

Legal Requirements

We may disclose your information if required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Prevent fraud or security threats
Enforce our terms of service

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption: Data transmission and storage encryption
Access Controls: Limited access to authorized personnel only
Regular Audits: Security assessments and updates
Secure Infrastructure: Industry-standard hosting and backup solutions
Employee Training: Regular privacy and security training for our team

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

Provide ongoing services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records for tax and accounting purposes

Generally, we retain client information for 7 years after the completion of services, unless a longer retention period is required by law.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your data to another service provider
Objection: Object to certain processing of your information
Restriction: Request limitation of how we use your information

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Third-Party Services

Our website and services may integrate with third-party platforms:

Google Analytics: Website traffic analysis
Google Maps: Location services and directions
Social Media Platforms: LinkedIn, Twitter, Facebook integration
Cloud Providers: AWS, Google Cloud, Tencent Cloud services

These third parties have their own privacy policies. We encourage you to review their policies when interacting with their services.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect:

Changes in our services or business practices
Legal or regulatory requirements
Industry best practices

We will notify you of material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Updating the "Last Updated" date at the top of this policy

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email:

[email protected]

Inquiries: